Order Cancellation
Should you decide to cancel your order, please inform us promptly by emailing [email protected]. Our customer care team will assist you with the cancellation process.
Website Exchanges
Our website supports exchanges. Should you need a different product, please use our online exchange system, and we will facilitate the exchange for you.
Return Policy
We accept returns of any defective items in their original condition within 30 days from the purchase date, offering a full refund. For UNOPENED items, returns are accepted within 30 days, and you will receive a refund less the shipping costs. Please note, returns of opened or worn items are not accepted. Defective items will be exchanged with a new copy of the same product.
Online Store Returns
Items purchased from our website must be returned exclusively to our online store.
Initiating a Return
To initiate a return, please email us at [email protected]. We will provide you with the necessary details for the return. Ensure the product is well-packed for the return shipment.
Shipping Costs
Shipping costs are non-refundable except in cases where the return is due to an error on our part.
Please get in touch with our customer care for any questions or needed support regarding the return and refund process.
